Ordering, activating, spending, protecting and troubleshooting
By Matt and 1 other2 authors37 articles
What kind of cards do we use?
How to create a card and receive it?
What is the billing address of my Card?
Reset or find your PIN code
How to activate my physical card
Pay online with a virtual card
Can I transfer my card to a coworker?
Cancel a physical card’s order
What is 3D Secure?
Pay at a gas station
Pay at a car or equipment rental
Pay at hotel
My card is lost/stolen/damaged
I didn’t receive my card
I have exceeded my limit for contactless payments
My card appears as frozen on the app
My card has been swallowed by an ATM
My payment was refused by a merchant
My physical card doesn’t work
My online payment failed
My card didn’t work on a POS
I found a lost ‘incard’ card
My transaction is automatically declined: "PIN tries exceeded"