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Issues with cards
My physical card doesn’t work
My physical card doesn’t work
Alex avatar
Written by Alex
Updated over a week ago

Make sure your card appears in your incard app as an active card. The screen should show Details, View Pin, Freeze and Manage if this card is enabled. If not, follow this guide to activate it.

If you still have problems with your physical card, please contact us by in-app chat or email to

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