Issues with cards
Find solutions to common card problems.
12 articles
- My card is lost/stolen/damaged
- I didn’t receive my card
- I have exceeded my limit for contactless payments
- My card appears as frozen on the app
- My card has been swallowed by an ATM
- My payment was refused by a merchant
- My physical card doesn’t work
- My online payment failed
- My card didn’t work on a POS
- I found a lost ‘Incard’ card
- My transaction is automatically declined: "PIN tries exceeded"
- Emergency Card and Cash AssistanceIncard provides 24/7 emergency support for card replacement and cash disbursement.
