Incard

If your transaction is automatically declined and you see the message "PIN tries exceeded" on the POS screen:

Contact us by in-app chat or email to <a href="" rel="nofollow noopener noreferrer" target="_blank">support@incard.co</a>.

Our team will reset your PIN tries counter.

Go to the nearest ATM and enter your card + the PIN code you have on the app for that card. You don't need to withdraw any cash.

Your counter has been reset and you can use your physical card again anywhere.

- Contact us by in-app chat or email to <a href="" rel="nofollow noopener noreferrer" target="_blank">support@incard.co</a>.
- Our team will reset your PIN tries counter.
- Go to the nearest ATM and enter your card + the PIN code you have on the app for that card. You don't need to withdraw any cash.
- Your counter has been reset and you can use your physical card again anywhere.

<a href="https://help.incard.co/en/articles/6876369-reset-or-find-your-pin-code">Reset or find your PIN code</a>

My transaction is automatically declined: "PIN tries exceeded"

Go to Incard

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