Your Account
Holding balances, multi-user access, manage your information, get statements
18 articles
Account balance and statement
How to check your balance, understand your transaction history, download and interpret your statements, and troubleshoot common issues.
How is the balance of my account calculated?
Can I have a negative balance?
Where do I find my statements?
How does Incard keep my money safe?
Access Incard app and its settings
Discover how to access and navigate the Incard app with ease.
Strong Customer Authentication (SCA)
I forgot my password
Manage my trusted devices
Update my personal and company details
Manage multi-users
Adding, removing, and assigning roles to users, setting permissions for secure collaboration.
What are the different team roles?An overview of the four team roles available on Incard: Owner, Admin, Bookkeeper, and Custom.
Understanding the Custom roleHow to configure a Custom role with tailored permissions and account access on Incard.
How to remove and restore team membersHow to remove a team member's access and how to restore them if needed.
How to invite a team memberStep-by-step guide to inviting new team members and assigning them a role on Incard.
How to transfer account ownershipHow the Owner can transfer ownership of an Incard account to an Admin.
Can I link 2 accounts with different email addresses?
Manage multi-companies
How to add and switch between companies
Open an account for my other business
Switch between business accounts