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Manage my trusted devices

Updated over 3 weeks ago

If there is a device that you do not recognise, or one that you no longer use, you can view your list of authorised devices directly in the Incard app:

  • Go to “Settings”, then open “Personal settings”

  • Scroll to the “Security” tab

  • Open the list of Devices

  • You will see all devices currently authorised to access your account

If you would like to remove a device from the list, please contact us via in-app chat or by email at support@incard.co. Our team will assist you in de-linking the device from your Incard account.

If you’ve lost access to your phone (lost, stolen, or number changed), we recommend reaching out immediately for security purposes.

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