Incard is committed to keeping your funds safe.
Incard Ltd is authorised by the Financial Conduct Authority (FCA) as an Electronic Money Institution (EMI) (Firm Reference Number: 1027309), and issues e-money and provides payment services directly to customers in the United Kingdom.
In line with the Electronic Money Regulations 2011, the funds corresponding to the e-money in your Incard account are safeguarded by our appointed Safeguarding Partner(s):
Your funds are held in one or more segregated accounts, kept separate from Incard's own funds, at reputable banks - or covered by an insurance policy
Your funds are protected in the event of Incard's, or our Safeguarding Partner's, insolvency
Safeguarding ends once the money has been paid out of your account to your beneficiary's account
You can find the full safeguarding provisions in Section 4: Your Incard Account of our General Services Agreement (UK).
If you'd like a breakdown of the exact amounts of funds safeguarded on your behalf at a particular point in time, please get in touch with our support team.