To receive money, you must first find your account information and share it with your payer.
For transfers within the same country, use your local account details and the country's main currency. This includes SEPA transfers: for these, use the account details found in your EUR currency account.
Use your international account details for transfers to all other countries and currencies, including SWIFT transfers. For these, use your BIC/SWIFT code, which can be found in any “international” account details.
Do not attempt to extract the account number, sort code, or SWIFT code from your IBAN number, as international and local details cannot be combined. Use your local details for local transfers in the corresponding currency, and your international details for international transfers. Otherwise, your payments may not be successful.
Please note that you will not be able to receive money on incard if it is sent from these countries:
Afghanistan, Albania, Belarus, Burkina Faso, Burundi, Central African Republic (the), Colombia, Crimea, Cuba, the Democratic People's Republic of Korea, Democratic the Republic of the Congo, the Dominican Republic, El Salvador, Eritrea, Ethiopia, Gaza Strip, Guatemala, Guinea-Bissau, Guyana, Haiti, Honduras, Iran, Iraq, Lebanon, Libya, Mali, Myanmar, Nicaragua, Nigeria, Pakistan, the Republic of Moldova, the Russian Federation, Senegal, Somalia, South Sudan, the Sudan, Syrian Arab Republic, Turkmenistan, Ukraine, Vanuatu, Venezuela, Western Sahara, Yemen, Zimbabwe.
We encourage you to receive your international payments in GBP, EUR or USD but you are free to get paid or receive payouts in other currencies.
Any payment you receive in another currency will automatically be converted into your base currency (GBP for UK companies and EUR for EEA companies) at incard's favourable rates.
If your customer has sent you an international transfer in another currency and you don't see it appear in your account in your base currency, contact us by in-app chat or email to firstname.lastname@example.org.